Following a couple of months of canvassing for your stories and experiences of being banned from a number of the UKs leading bingo sites by the Gibraltar based bingo operator Cassava Enterprise Ltd, Ive today put together a page that catalogues these experiences. On totalling up the amount of money youve told us Cassava withheld from you as a result of a ban, we found players were owed more than £83,000 in prize money that Cassava had decided they would keep.

For all we know, this is just the tip of the iceberg. Weve had more than 70 complaints across a number of sites and contact methods. How many others have not complained, not found our site and shared their experiences? Its hard to say, but a couple of complainers say theyve seen a number of regular players disappear from the sites,

We contest that these bans are profit motivated, and are aimed at people who dont spend all their winnings at the sites, but take it with them on a regular basis. You just have to read the stories to see the common threads. People win often and withdraw often, or have a big win. Shortly before they can get their money out they are slapped with a ban and their winnings are held. Theres no explanations anywhere in Cassavas Ts and Cs to explain what constitutes bonus abuse, and it provides mechanisms that allow you to claim reload bonuses

Bingo needs to be seen to be fair, plain and simple. Most of the UKs biggest brands get that. You can deposit and withdraw within the same sort of time frame and with minimum disruption. Bonuses are less frequent, and many keep wagering requirements to a minimum on them. In fact, theyre as close to the highly regulated land based business as you could hope for online, and that is what Cassava should be seen to be doing.

Instead it has chosen to ban players who win more than they put it. It doesnt matter that this money is covered by everyone staking into the pots, Cassava want all your money spent with them. Their underhand tactics have caused misery and upset to lots of regular players, and frankly seems to be escalating. This is all the more frustrating for me, as I really rate what Cassava powered sites offer bingo players, but, at the rate theyre going theyre culling players at a shocking rate.

Were not taking this quietly, its time we all stood up for ourselves. If youve found yourself the victim of a bonus or free bingo abuse ban, and can say its because you won more than you spent, then read our complaints sections Cassava Ban Action Plan to see how to get your winnings out of them. We also urge you to warn all your friends and tell them to warn their friends. If you can, contact the people weve mentioned in our contacts section.

More action will be coming shortly. Im shortly to contact a number of interested parties to with a mind to exposing these unfair bans. Stay tuned, and if you can, avoid Cassava sites in favour of sites that treat you right.

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